Refund & Cancellation Policy

1. 30-Day Money-Back Guarantee

If you are not satisfied with your purchase, you may request a refund within 30 calendar days from the date of payment.

Refund requests made after 30 days will not be eligible.

2. Eligible Refund Cases

Refunds may be approved if:

You feel the course or product is not the right fit for you.
You expected something different from the product content.
You purchased the product but decided not to continue.
You were charged twice for the same product.
Payment was successful but access was not delivered and we are unable to resolve it.
The wrong product was delivered due to a technical error from our side.
There is a verified unauthorized or fraudulent transaction.

3. Non-Refundable Situations

Refunds may not be approved if:

The request is made after 30 days.
There is misuse or abuse of the refund policy.
There are repeated refund requests for multiple products.
The content has been shared, resold, copied, uploaded, or distributed without permission.
The request appears to be made only to access the content for free.

4. How to Request a Refund

To request a refund, email us with the following details:

Full name
Email used at checkout
Product name
Purchase date or order ID, if available
A short reason for the refund request

We may ask for additional details to verify your purchase.

5. Refund Processing

If approved, the refund will be processed to the original payment method used during purchase.

Refund processing time may depend on your bank, card provider, or payment gateway and may take a few business days.

6. Cancellations

Since our products are digital and usually delivered instantly, cancellations may not be possible after access or download details have been issued.

However, you may still request a refund if your purchase falls within the eligible refund window.

7. Chargebacks

If you face any issue, please contact us before raising a chargeback. We aim to resolve access, payment, or refund concerns quickly and fairly.

If a chargeback is raised without contacting us first, we may pause access while the dispute is reviewed.

8. Contact and Business Details

Effective Date: 10 Jan 2026
Website: UpSkillNova.com
Operator: Adarsh Pagare
Email: [email protected]
Phone: +91 6264020172
Address: No. 40, Govindam Road, West Mambalam, Chennai - 600053, Tamil Nadu